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Lü's Software Maintenance
BIOS + Drivers 1. Open Google Chrome and type Dell + Drivers model number. 2. Select the first link. 3. Click on "Download and Install". 4. Restart the computer. 5. Go back to the site and check that there is no new update that has appeared. *If the ...
Issues with Düo connection
1. Restart your computers : Click on the power icon in the bottom left of the Lü homepage and select "Restart the system". This would reset the system and potentially resynchronise both units together. 2. Check your internet network : For the DÜO ...
Resolving the Spinning Shapes Visual Issue After Sleep Mode - Fixed with 2.0.4.2 release
Issue When the Lü software resumes after the computer has been in sleep mode, it may become stuck on the spinning shapes visual and fail to load the main interface. Solution Ensure the Lü software is updated to version 2.0.4.2 via the settings menu ...
Internet connection
Lü highly recommend having your Lü hard wired instead of the WI-FI for better stability. To ensure your Lü is properly connected to the internet, exit the Lü app by using the left panel or by pressing the WIN button on your Lü remote to access the ...
Domains used by Lü
Domains to Whitelist for Proper Functioning of Lü Software: https://api.lu-community.com https://cognito-idp.us-east-1.amazonaws.com/ https://lucommunityapi-prod-publics3bucket-13naz0jiqugog.s3.amazonaws.com ...