If you have a blue screen "HDMI 1 no signal"

If you have a blue screen "HDMI 1 no signal"


Please follow these steps in order to isolate the issue :


1. The projector should be on source HDM1. Select HDMI 1 button on the top of the projector's remote. You can also try HDMI 2, if nothing appears, please go back to HDMI 1.




2. Using the Lü remote, press repeatedly on the spacebar for 5-10 seconds until the screen turns on. The Dell logo should appear on the screen.


3. If these steps were unsuccessful, turn off the projector. Access the breaker on which the Lü system is connected. Turn off the breaker for two minutes, then turn it back on.

The Möbil is excluded from Step 3.

4. If you still have no image on the screen, please follow these steps depending on your generation of Lü system:

  1. Lü 2nd generation : Open the heart's cover by removing the only screw, and pressing the power button of the computer located in the bottom left of the heart. While you're in the heart, try disconnecting and reconnecting the HDMI cable for a few seconds. 

  2. Lü 1st generation : You will need access to a lift. On the top of your Lü, you can access the computer and press the power button, wait a minute and press it again.

  1. Möbil : Turn off the projector. wait 15 seconds then disconnect the powercable


If the problem persists, please contact Lü Support Team : support@play-lu.com or Toll Free 1-855-781-0797


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