If your Lü is not turning on

If your Lü is not turning on

Step 1: Check Projector Source

Ensure that the projector is set to the correct source:

Press the "HDMI 1" button on the top of the projector's remote to select HDMI 1 as the source. If there's no response, try selecting HDMI 2 instead.

Step 2: Activate Lü System

Using the Lü remote, press repeatedly on the spacebar for 5-10 seconds until the screen turns on. The Dell logo should appear on the screen. 

Step 3: Re-sync Lü Remote

1. Turn off the Lü remote.
2. Hold the "F1" key.
3. While holding "F1," turn the remote back on, then release the "F1" key.

This action should sync the remote back to the Lü system. The amber light will start blinking faster but should stop after a few seconds when the remote is synchronized.

Step 4: Reset Lü System 

1. Turn off the projector.
2. Locate the breaker to which the Lü system is connected.
3. Switch off the breaker and leave it off for 4 to 5 minutes.
4. After the designated time, turn the breaker back on.
5. Go back to your Lü and turn the projector on again.

This process may help reset the system and resolve any persistent issue
The Möbil is excluded from Step 4 but you can disconnect the power cable from the unit.

Step 5: Press the power button and check the HDMI cable

If you still have no image on the screen, please follow these steps depending on your generation of Lü system:
  1. Lü 2nd generation :

1. Open the heart's cover by removing the single screw.
2. Press the power button of the computer located in the bottom left of the heart.
3. While accessing the heart, try disconnecting and reconnecting the HDMI cable for a few seconds.

  1. Lü 1st generation :

1. Access the computer located atop the Lü in the light and sound module, potentially requiring a lift.
2. Press the power button, wait a minute, then press it again.
3. Disconnect and reconnect the HDMI cable from the computer. You can also try a another HDMI port.

  1. Möbil : 

      1. Turn off the projector.
      2. Remove the back cover by unscrewing the six screws.
      3. Press the power button on the computer.
      4. Disconnect and reconnect the HDMI cable from the computer. You can also try another HDMI port.

If the problem persists, please contact Lü Support Team : support@play-lu.com or Toll Free 1-855-781-0797

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