Düo connection not possible
We recommend this article for IT members of schools or districts.
The DÜO connection requires that the two computers are connected to the same network. They must be able to ping each other.
Press the "WIN" key on the keyboard to open the Windows taskbar. Using the touchpad, move your cursor over the internet access icon to connect the computer to the network. Ethernet is highly recommended but Wi-Fi will work if the network is stable and fast.
Once completed, restart the Lü applications or if necessary, restart both computers.
If the problem persists, please make the IT department of the school/district contact us.
firstname.lastname@example.org or Toll Free 1-855-781-0797
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