Internet connection

Internet connection


Lü highly recommend having your Lü hard wired instead of the WI-FI for better stability.
To ensure your Lü is properly connected to the internet, exit the Lü app by using the left panel or by pressing the WIN button on your Lü remote to access the Windows taskbar. Find the internet icon in the bottom right corner and check the status.

Ethernet
If you experiencing trouble with your connectivity, please follow the instructions detailed in the "On your PC" section of this artcile wrote by Microsoft.



Wi-fi
For instructions on connecting to a Wi-Fi network, you can follow this link from Microsoft: Connect to a Wi-Fi network in Windows.




Still have questions? Contact us!


    • Related Articles

    • Issues with Düo connection

      1. Restart your computers : Click on the power icon in the bottom left of the Lü homepage and select "Restart the system". This would reset the system and potentially resynchronise both units together. 2. Check your internet network : For the DÜO ...

    • Windows Updates

      Please avoid updating your system from Windows 10 to Windows 11. All our software and configurations are specifically designed and optimized for Windows 10. We cannot guarantee that Lü will function properly if Windows 11 is installed. Let us know if ...

    • Windows 10 LTSC for Lü

      Windows 10 LTSC (Long-Term Servicing Channel) is a specialized version of Windows tailored for environments requiring maximum stability and minimal maintenance. Unlike standard Windows 10 editions, LTSC does not receive feature updates, only ...

    • How to update drivers and BIOS for Dell computer

      Regularly updating drivers and the BIOS helps ensure that your computer runs smoothly, remains secure, and takes full advantage of the latest hardware and software advancements. Here's how you can update them: 1. Identify your computer's model: 1. ...

    • Domains used by Lü

      Domains to Whitelist for Proper Functioning of Lü Software: https://api.lu-community.com https://cognito-idp.us-east-1.amazonaws.com/ https://lucommunityapi-prod-publics3bucket-13naz0jiqugog.s3.amazonaws.com ...