My Lü app is not working properly

My Lü app is not working properly



We recommend this article for IT members of schools or districts.

If your Lü system is behaving differently than usual, the first troubleshooting step you can try is to restart the computer. This should reset the Lü software and potentially resolve the issue. Should the problem persist, please don't hesitate to contact Lü Support via email at support@play-lu.com or by phone at 1-855-781-0797. Our support agents can remotely access your Lü system to investigate the issue further. Additionally, we can explore other potential solutions such as updating the Lü software, as well as the computer's drivers, Windows operating system, and BIOS.





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