Troubleshoot for Lü keyboard-remote

Troubleshoot for Lü keyboard-remote


1. Ensure Full Charge

First, ensure that the keyboard-remote is fully charged before proceeding.

2. Check Power Status

Verify that the keyboard-remote is turned ON and that the blue light indicator is illuminated.




Flashing Blue Light

If you observe a flashing blue light, it indicates that the keyboard-remote's battery is low and needs recharging. When charging, the red light should turned off when the keyboard-remote is fully charged. If charging issues persist, attempt using another USB to USB cable of the same type.

Flashing Orange Light (Pairing Issue)

A flashing orange light means that the keyboard-remote is no longer paired with its USB device.
To re-pair the keyboard-remote, follow these steps:
  1. Turn off the keyboard-remote.
  2. Press and hold the "F1" key without releasing it.
  3. Turn on the remote, then immediately release the "F1" key.
  4. Wait a few seconds for the keyboard-remote to reconnect.

3. Further Troubleshooting (if needed)

If the issue persists, access the USB receiver of the keyboard-remote, which is connected to Lü's computer. Follow the steps outlined in the appropriate troubleshooting guide.



Additional Tips for Projector Remote Control

Battery Check

Ensure that the batteries in the projector remote controller are in good condition and replace them if necessary.

Optimal Usage Position

The projector remote control's sensor is located in front of the projector. For optimal reception, stand near the projection wall and aim the remote at the front of the projector. Refer to the provided illustration for the best positions for using the remote. If the problem persists, contact our support team at support@play-lu.com.





            
   








Still have questions? Contact us!





    • Related Articles

    • Replacing the Keyboard - Remote

      If your keyboard-remote no longer works or has been damaged to the point where it can no longer be used, it can be replaced. To order a new keyboard remote, please visit https://play-lu.odoo.com/ When you receive the new keyboard remote, open the ...
    • Fixing remote pairing: Flashing orange light

      An orange flashing light on the keyboard remote, even when no keys are being pressed, indicates that it is no longer paired with its USB receiver. To re-synchronize the keyboard remote, follow these steps: 1. Turn off the remote. 2. Press and hold ...
    • How to set up a remote session with Lü

      1. Go to play-lu.screenconnect.com 2. Enter the code provided by Lü 3. Download and install the file that appears after entering the code. 4. Once the installation is complete, please wait for someone from Lü to remotely access your system. Still ...
    • Best Practices

      1. Starting Lü: Turn on the projector and the remote keyboard remote. Wake up your Lü by pressing any key on the keyboard remote to start using it. 2. Troubleshooting: If something is wrong with the system, restart the computer first. In the Lü ...
    • How to adjust the volume of your Lü

      If you don't have any volume with your Lü, please check this article 1. Master Volume: Using the keyboard remote, press the V+ key to turn up the Windows volume. Press the V- key to turn down the Windows volume. This controls the master volume of the ...