System reset

System reset



Performing a system reset can be beneficial for several reasons, particularly when you're experiencing persistent issues with your computer that other troubleshooting steps have not resolved. To reset your Lü system correctly, please follow these steps:

1. Turn off the computer and the projector.




2. Find the breaker on which Lü is installed and turn it off for 2 minutes.
We recommend identify the breaker if it's not done already.

3. When the breaker is back on, turn the projector on again. The computer will automatically reboot.

It's very important to turn off the computer and the projector before turning off the electrical breaker to prevent any damage to the devices.

Contact Lü support for questions or assistance.

1-855-781-0797
Support@play-lu.com
Monday to Friday, 9am to 5pm EST


    • Related Articles

    • Düo connection not possible

      We recommend this article for IT members of schools or districts. Restart your computers : Click on the power icon in the bottom left of the Lü homepage and select "Resetart the system". This would reset the system and potentially resynchronise both ...
    • Forgotten Password

      Follow the instructions below to reset your password: 1. First go to the website www.lu-community.com. 2. Click on “Forgot your password?” 3. Enter your email address, then click on “Reset password.” 4. Leave the page open and check your emails to ...
    • Trouble updating

      We recommend this article for IT members of schools or districts. If you are having trouble updating your Lü, follow these steps: 1. Close the Update window. 2. Double-click on the Lü shortcut to open the Lu application. 3. Access the Lü settings by ...
    • Camera not detected

      We recommend this article for IT members of schools or districts. If a message indicates that the camera is not detected, we recommend that you follow these steps one by one to resolve the problem: Lü 2nd generation 1. Access the "status" section in ...
    • If your Lü is not turning on

      Step 1: Check Projector Source Ensure that the projector is set to the correct source: Press the "HDMI 1" button on the top of the projector's remote to select HDMI 1 as the source. If there's no response, try selecting HDMI 2 instead. Step 2: ...